GG
George G
1 reviews | Active since Dec 2014
30 Apr 2015, 05:25
POOR CUSTOMER SERVICE
WE CANCELLED A SUBSCRIPTION AT THE PRETORIA BRANCH. THEY CONTINUED TO DEBIT MY ACCOUNT. TILL TODAY NO REFUND HAS BEEN RECIEVED
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Apr 2015, 16:16Hello GeorghiouG,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply30 Apr 2015, 16:16
Official
Hello GeorghiouG,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We have escalated your request to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,