NL
Niel L
1 reviews | Active since Aug 2011
13 Dec 2021, 14:29
Poor customer service
I phoned DSTV on 2021/12/06 to cancel my subscription. I was ensured that the service has been cancelled and refund will reflect in my bank account the following day. The signal is still on and obviously no refund was made. If you try and phone their offices, you hold on for at least 20 minutes.
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Niel L's updateReviewer Update
21 Dec 2021, 10:52Shocking! I was contacted 3 days later, just to repeat my complaint to the consultant. She promised to revert back to me the same day.... nothing happened.
NL
Niel L's update21 Dec 2021, 10:52
Reviewer Update
Shocking! I was contacted 3 days later, just to repeat my complaint to the consultant. She promised to revert back to me the same day.... nothing happened.