TL
Tertia L
1 reviews | Active since Jul 2020
20 Dec 2021, 16:55
Poor Customer service
Multi choice still have not changed my debit order details. My account has now been suspended.
How is this fair!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Dec 2021, 16:58Hi Tertia Ludeman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Dec 2021, 16:58
Official
Hi Tertia Ludeman,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
TL
Tertia L's updateReviewer Update
23 Dec 2021, 12:02Good day,
I am still unhappy. I have phoned and emailed the required documents again. Still nothing has happened. My account has been suspended. How is this fair? This was suppose to be a simple account change. I have never experienced such poor customer service.
I am still unhappy. I have phoned and emailed the required documents again. Still nothing has happened. My account has been suspended. How is this fair? This was suppose to be a simple account change. I have never experienced such poor customer service.
TL
Tertia L's update23 Dec 2021, 12:02
Reviewer Update
Good day,
I am still unhappy. I have phoned and emailed the required documents again. Still nothing has happened. My account has been suspended. How is this fair? This was suppose to be a simple account change. I have never experienced such poor customer service.
I am still unhappy. I have phoned and emailed the required documents again. Still nothing has happened. My account has been suspended. How is this fair? This was suppose to be a simple account change. I have never experienced such poor customer service.