AC
ADRIANA C
1 reviews | Active since Jan 2025
07 May 2021, 10:59
Poor customer service
Beginning April 2021 I received a call offering an upgrade of decoder with duel view for R100 extra a month. I agreed to the offer and details were taken. Since then, I have not received any decoder. I lodged my concern via Facebook Messenger on 19 April 2021 and after a reminder on 21/04/2021 received a response saying that they will get back to me. Still waiting.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
07 May 2021, 11:12Hi Adriana,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 May 2021, 11:12
Official
Hi Adriana,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team