1 reviews | Active since Sept 2016
Poor customer clientelle
After holding for 35 minutes the Price lock Consultant hanged up the phone after she went to confirm something with her supervisor and did not get back to me. I spoke to 5 consultants querying why I always get disconnected/ suspended, Others tell me I owe money yet I pay every month. I am being taken from pillar to post. No one will call you back as they are very quick to hang the phone.
Dear Shadrack ntuli
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Shadrack ntuli
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Shadrack
According to our records, I have already responded to you first Hello Peter review.
As requested, kindly expect a direct feedback from our Price Lock finance team. They will be able to address the concerns you have on the payment arrangement loaded in your DStv account.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
Good day Shadrack
According to our records, I have already responded to you first Hello Peter review.
As requested, kindly expect a direct feedback from our Price Lock finance team. They will be able to address the concerns you have on the payment arrangement loaded in your DStv account.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,