Poor Customer Care Service from DSTV call center

Tried the call centre three times and experienced a few issues: 1) the consultant was more interested in her colleagues jokes and actually started laughing whilst I was trying to communicate 2) on phoning again, the next actually started yawning whilst I was trying to explain my issue

So ja, still not assisted and quite blown away at the terrible service I just received, this whilst paying R1000 a month for a handful of channels worth watching