MM
Mpho M
1 reviews | Active since Apr 2018
04 Aug 2020, 22:12
Poor Customer Care
I gave MultiChoice a call regarding an issue of connectivity of my decoder to my LNB, the lady tasked with assisting me was obviously working from home based on the background noise (child crying). She obviously didn’t bother helping as she hung up while still on the phone. Such customer service is unacceptable
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Aug 2020, 23:21Hi Mpho Mokasha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Aug 2020, 23:21
Official
Hi Mpho Mokasha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team