DM
Danny M
1 reviews | Active since Jul 2021
25 Apr 2023, 12:09
Poor customer and inconstant billing
Pathetic service services, I am billed inconstant amounts. I use the APP to pay my account and the next thing I am told that the billing was incorrect because I viewed it on the incorrect time. My last month billing and this current month differs and the explanation is very vague, No wonder you guys are loosing customers to streaming platforms because of this inconsistencies and repeats
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Apr 2023, 13:59Hi Danny,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Apr 2023, 13:59
Official
Hi Danny,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DM
Danny M's updateReviewer Update
25 Apr 2023, 16:36It is COB and I am yet to receive a call or communication to this useless service provider, Once again you prove that you have a lot of customers and select who you call first. This is really pathetic and I wonder who managers the department .
DM
Danny M's update25 Apr 2023, 16:36
Reviewer Update
It is COB and I am yet to receive a call or communication to this useless service provider, Once again you prove that you have a lot of customers and select who you call first. This is really pathetic and I wonder who managers the department .