MP
Maverick P

1 reviews | Active since Sept 2016

13 Sept 2016, 17:22

Poor *****ed service

<p>My issue with on air still has not been resolved with dstv and on air</p> <p>They are still debiting my account after they said they wouldn't and would refund me the voucher given with the explora..****** </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2016, 07:05
Official

Dear Maverick Panel

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2016, 08:59
Official

Dear Mr G Bransby

We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however we were told that you are not in the office today. Upon checking your account we confirm that that we have escalated your problem to On Air Payment Plan department to give you a call back directly with your voucher complain. Feedback will be provided directly from the relevant department.

Regards

Nesta