TH
Thea H
1 reviews | Active since Nov 2020
10 Jul 2024, 11:23
Poor content from Multichoice(Dstv)
We are paying premium prices for shows that are being shown over and over. Rarely anything new. There are no good oscar wnning movies and the rating should not even be one star.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
10 Jul 2024, 11:35Hi Thea Hawkins,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Jul 2024, 11:35
Official
Hi Thea Hawkins,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
TH
Thea H's updateReviewer Update
10 Jul 2024, 11:45Thank you, I would also like to add if there is anyway in which the packages options could be more varied.
TH
Thea H's update10 Jul 2024, 11:45
Reviewer Update
Thank you, I would also like to add if there is anyway in which the packages options could be more varied.
DStv (MultiChoice)'s replyOfficial
11 Jul 2024, 10:02Hi Thea Hawkins,
We understand some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed, or to record the shows they might have missed.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Different channels have different levels of repeats – a kids' channel will repeat far more shows than a channel like M-Net. Different channels also cater for our customers on the different DStv packages – Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have a programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six-hour blocks) or three (for eight-hour blocks) times during the course of a day.
Kind regards,
DStv: Hello Peter Team
We understand some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed, or to record the shows they might have missed.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Different channels have different levels of repeats – a kids' channel will repeat far more shows than a channel like M-Net. Different channels also cater for our customers on the different DStv packages – Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have a programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six-hour blocks) or three (for eight-hour blocks) times during the course of a day.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jul 2024, 10:02
Official
Hi Thea Hawkins,
We understand some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed, or to record the shows they might have missed.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Different channels have different levels of repeats – a kids' channel will repeat far more shows than a channel like M-Net. Different channels also cater for our customers on the different DStv packages – Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have a programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six-hour blocks) or three (for eight-hour blocks) times during the course of a day.
Kind regards,
DStv: Hello Peter Team
We understand some customers find repeats frustrating. The main reason programmes are repeated is to give people a chance to see something they might have missed, or to record the shows they might have missed.
There is also a limit on how much new content is produced every year. A single channel broadcasting 24 hours a day needs 8760 hours of content a year. In comparison, Hollywood only makes about 600 new English-language movies every year, which equates to only about 1200 hours of movies. This means that there will always be older content that plays.
Different channels have different levels of repeats – a kids' channel will repeat far more shows than a channel like M-Net. Different channels also cater for our customers on the different DStv packages – Premium customers will see content that they had access to a few months ago, repeated later on channels that are open to customers on other packages like DStv Compact.
Some channels also have a programming block of six or eight hours. This means that the same block of programmes will repeat either four (for six-hour blocks) or three (for eight-hour blocks) times during the course of a day.
Kind regards,
DStv: Hello Peter Team
Best regards,