FM
Faheem M
1 reviews | Active since Jan 2016
10 Jan 2016, 14:54
Poor catchup service
The Catchup doesn't seem to list all the sports. some days I only get 3 line items appearing and others just 1 page. sometimes it doesn't work!!!!!<br> <br> Surely more people have complained about this as this is a consistent problem!<br> <br> I pay the full premium every month, why am I getting **** service!!!<br> <br> do I not have grounds for reimbur*****t from the CPA???<br> <br> why do I have black channels??? the call centre coudnt fix this!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jan 2016, 11:19Hello Faheem003,
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoders tested at the nearest MultiChoice branch or agency. Our technical team will check your decoders to identify the cause.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoders tested at the nearest MultiChoice branch or agency. Our technical team will check your decoders to identify the cause.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply25 Jan 2016, 11:19
Official
Hello Faheem003,
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoders tested at the nearest MultiChoice branch or agency. Our technical team will check your decoders to identify the cause.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoders tested at the nearest MultiChoice branch or agency. Our technical team will check your decoders to identify the cause.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,