Poor billing system and useless call centre

I see the reason why many of my friends decided to do away with dstv subscriptions. I am following them shortly, Multichoice does not treat us as customers with dignity and respect. You call them with your airtime and they promise to resolve your issue and worse escalate it and no one even bothers to give you feedback. I paid my account fully on the 16 September 2022. Only to have my decoder disconnected because apparently according to them I am owing.

DStv Multichoice take us serious, remember we are the ones keeping you alive and if you don't do something real quick. You are going to loose me and the rest of my family as your customers. Fix your mess guys. I am tired of phoning and wait for hours to get my issues resolved. Take us serious guys you need us not the other way around