LG
LESEGO G
1 reviews | Active since May 2018
08 Sept 2022, 15:56
Poor billing system and false advertising
DSTV has a poor billing system and they are not able to help you when you are in need. I was made to sign up into a new pricelock deal under false pretence.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Sept 2022, 16:00Hi Lesego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Sept 2022, 16:00
Official
Hi Lesego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
LG
LESEGO G's updateReviewer Update
08 Sept 2022, 18:00It is something that is going to be fixed today because all day I have been calling no joy at all. A thanks one gets for being a loyal customer for 11 years with no even payment default. I just called about 30 muns ago, kept on hold and still holding as we speak. I'm frustrated to the core
LG
LESEGO G's update08 Sept 2022, 18:00
Reviewer Update
It is something that is going to be fixed today because all day I have been calling no joy at all. A thanks one gets for being a loyal customer for 11 years with no even payment default. I just called about 30 muns ago, kept on hold and still holding as we speak. I'm frustrated to the core
LG
LESEGO G's updateReviewer Update
09 Sept 2022, 13:02Multichoice please take us serious. After I got a call from your agent and told me it will take up to four hours to have my account fixed and reconnected. I am still left wondering when I am going to get reconnected. There is no use calling because the agents tell me the same thing. They can't seem to help but I have money taken every month from my bank account. So basically I am paying for services I am not receiving. I am left frustrated...
LG
LESEGO G's update09 Sept 2022, 13:02
Reviewer Update
Multichoice please take us serious. After I got a call from your agent and told me it will take up to four hours to have my account fixed and reconnected. I am still left wondering when I am going to get reconnected. There is no use calling because the agents tell me the same thing. They can't seem to help but I have money taken every month from my bank account. So basically I am paying for services I am not receiving. I am left frustrated...