ND
Nthabiseng D
1 reviews | Active since Mar 2020
30 Apr 2024, 15:43
Poor, Bad Service
I'm very disappointed with the service that we are getting from dstv Internet. After making calls trying to get assisted and still nothing has been done. We paid R1240 on Saturday and till today the WiFi is not working. I spoke to an agent by the name of Sibulele she promised that I get an sms confirming that my data has been loaded. I am very disappointed with this thing, I'm cancelling my subscription immediately. I'm done with dstv.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Apr 2024, 16:15Hi Nthabiseng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Apr 2024, 16:15
Official
Hi Nthabiseng,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
ND
Nthabiseng D's updateReviewer Update
01 May 2024, 07:15Even now I'm still waiting for a response from multichoice. I want is to be able to use the service that I'm paying for. The WiFi is still not working and no one has called me to try and assist. You are just ripping people off, imagine paying such a lot of money for WiFi and still have to buy data on the side, because you decided you not going to load it from your side. I'm so ****ed off by the service and the next you sending sms's for rating the service. What service are you referring too?
ND
Nthabiseng D's update01 May 2024, 07:15
Reviewer Update
Even now I'm still waiting for a response from multichoice. I want is to be able to use the service that I'm paying for. The WiFi is still not working and no one has called me to try and assist. You are just ripping people off, imagine paying such a lot of money for WiFi and still have to buy data on the side, because you decided you not going to load it from your side. I'm so ****ed off by the service and the next you sending sms's for rating the service. What service are you referring too?
ND
Nthabiseng D's updateReviewer Update
02 May 2024, 12:28Eyo, even now DSTV hasn't sorted out their mess and still haven't gotten back to me. Guys we are so frustrated by their service, now my kids are even struggling to do their homework because the WiFi is not working. But what irritates me even more is the fact no one takes an initiative to get back to me regarding this issue. How Do I Get Assistance On This Issue? Multichoice doesn't care about their customers, all they care about is making profit.!!???
ND
Nthabiseng D's update02 May 2024, 12:28
Reviewer Update
Eyo, even now DSTV hasn't sorted out their mess and still haven't gotten back to me. Guys we are so frustrated by their service, now my kids are even struggling to do their homework because the WiFi is not working. But what irritates me even more is the fact no one takes an initiative to get back to me regarding this issue. How Do I Get Assistance On This Issue? Multichoice doesn't care about their customers, all they care about is making profit.!!???