JJ
Jacoline J
1 reviews | Active since May 2014
06 Dec 2021, 18:12
POOR AND UNSATISFYING DSTV SERVICE
I bought the new HD standard decoder. 1 decoder was default had to go back and get another new decoder. Now that the new decoder apparently suppose to work. Now there are no signal. I was told by DTSV call centre to buy a new dish as well. Wonder what will be next to get my DSTV working again. Pay my installment monthly on time. Been for years member of DSTV and now I rreally struggle to get DSTV working again. Now I understand why everybody are cancelling their DSTV.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Dec 2021, 18:28Hi Jacoline,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Dec 2021, 18:28
Official
Hi Jacoline,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JJ
Jacoline J's updateReviewer Update
09 Dec 2021, 16:25Its 3 days later and no response from DSTV
JJ
Jacoline J's update09 Dec 2021, 16:25
Reviewer Update
Its 3 days later and no response from DSTV