NM
Nompumelelo M
1 reviews | Active since Jun 2018
07 Jul 2020, 16:58
POOR AND UNPROFESSIONAL INEFFICIENT SERVICE
On 2 July 2020 I paid R110 to Multichoice and requested a downgrade to find out that Multichoice discontinued my service and is now demanding a reconnection fee. My question is why do I have to pay for a reconnection fee and yet I have paid for my downgrade in time?
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Jul 2020, 17:19Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jul 2020, 17:19
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NM
Nompumelelo M's updateReviewer Update
07 Jul 2020, 17:45Good day,
My query has not been attended to I was never called despite having made a number of calls and have sent whatsapp messages via the *** and sending an email to ***
I am wondering if long Ques will ever end at DSTV with this kind of poor service and what about poor people who don't even have private and safe means to join those lengthy ques? We should not be **** at.
My query has not been attended to I was never called despite having made a number of calls and have sent whatsapp messages via the *** and sending an email to ***
I am wondering if long Ques will ever end at DSTV with this kind of poor service and what about poor people who don't even have private and safe means to join those lengthy ques? We should not be **** at.
NM
Nompumelelo M's update07 Jul 2020, 17:45
Reviewer Update
Good day,
My query has not been attended to I was never called despite having made a number of calls and have sent whatsapp messages via the *** and sending an email to ***
I am wondering if long Ques will ever end at DSTV with this kind of poor service and what about poor people who don't even have private and safe means to join those lengthy ques? We should not be **** at.
My query has not been attended to I was never called despite having made a number of calls and have sent whatsapp messages via the *** and sending an email to ***
I am wondering if long Ques will ever end at DSTV with this kind of poor service and what about poor people who don't even have private and safe means to join those lengthy ques? We should not be **** at.
NM
Nompumelelo M's updateReviewer Update
07 Jul 2020, 17:47Good day,
We are faced with a pandemic, for heaven's sake let Multichoice not use this as an opportunity to pocket money unfairly from clients as it is ********* to do so.
Kind regards,
Mpumi
We are faced with a pandemic, for heaven's sake let Multichoice not use this as an opportunity to pocket money unfairly from clients as it is ********* to do so.
Kind regards,
Mpumi
NM
Nompumelelo M's update07 Jul 2020, 17:47
Reviewer Update
Good day,
We are faced with a pandemic, for heaven's sake let Multichoice not use this as an opportunity to pocket money unfairly from clients as it is ********* to do so.
Kind regards,
Mpumi
We are faced with a pandemic, for heaven's sake let Multichoice not use this as an opportunity to pocket money unfairly from clients as it is ********* to do so.
Kind regards,
Mpumi