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Nathan A
1 reviews | Active since Oct 2018
19 May 2021, 20:59
Poor and *********** service
I took out a pricelock contract out in February, which means I was ro be debited 899 each month, to date i have been debited 939 each month without fail. I have called in countless times to have this rectified, wasted alot of airtime in the process and now I am told that another contract has been opened on my account and I am in arrears.
I cannot owe DSTV money as I am debited each month and I refuse to be in debit as I should be in credit with DSTV
I should ve compensated for the incompetence I have experienced.
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Replies (2)0
Replies (2)NA
Nathan A's updateReviewer Update
25 May 2021, 09:35Hi DSTV you rep**** to me privately, I received a call and informed the consultant I was in a meeting.
I was then informed i would receive a callback, which i have still not received. I have also just received a message that my outstanding amount is 930 which is once again incorrect
I was then informed i would receive a callback, which i have still not received. I have also just received a message that my outstanding amount is 930 which is once again incorrect
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Nathan A's update25 May 2021, 09:35
Reviewer Update
Hi DSTV you rep**** to me privately, I received a call and informed the consultant I was in a meeting.
I was then informed i would receive a callback, which i have still not received. I have also just received a message that my outstanding amount is 930 which is once again incorrect
I was then informed i would receive a callback, which i have still not received. I have also just received a message that my outstanding amount is 930 which is once again incorrect
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Nathan A's updateReviewer Update
27 May 2021, 15:53Still no response
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Nathan A's update27 May 2021, 15:53
Reviewer Update
Still no response