CG
Charles G
1 reviews | Active since Feb 2014
30 Nov 2016, 21:47
Poor Administration
<p>After years of being a debit order customer, suddenly got notified that no payments were made and I am threatened to be deducted a whole years subscription fees. It was discussed without any progress plan and then Multichoice went out of their own and deducted the money without any prior arrangement. No representative return my calls or messages. Pathetic!!!</p>
Helpful (0)
Replies (8)0
Replies (8)
DStv (MultiChoice)'s replyOfficial
01 Dec 2016, 07:39Dear Charles
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply01 Dec 2016, 07:39
Official
Dear Charles
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
01 Dec 2016, 09:02Good day Charles
Thank you for bring this matter to our attention.
We have tried to contact you without any success.
Please accept our apologies for any inconvenience you received in this regards.
We are unable to locate your account with the information you supp****. Please provide us with your DSTV account number, ID number or your decoder and smart card number in order for us to assist you accordingly.
We await your responds.
Kind Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply01 Dec 2016, 09:02
Official
Good day Charles
Thank you for bring this matter to our attention.
We have tried to contact you without any success.
Please accept our apologies for any inconvenience you received in this regards.
We are unable to locate your account with the information you supp****. Please provide us with your DSTV account number, ID number or your decoder and smart card number in order for us to assist you accordingly.
We await your responds.
Kind Regards
Rupert
Best regards,
CG
Charles G's updateReviewer Update
02 Dec 2016, 06:17********** is my account number
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Charles G's update02 Dec 2016, 06:17
Reviewer Update
********** is my account number
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Charles G's updateReviewer Update
02 Dec 2016, 10:37My account number is **********
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Charles G's update02 Dec 2016, 10:37
Reviewer Update
My account number is **********
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Charles G's updateReviewer Update
02 Dec 2016, 10:38Would appreciate a call to clear the matter
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Charles G's update02 Dec 2016, 10:38
Reviewer Update
Would appreciate a call to clear the matter
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Charles G's updateReviewer Update
05 Dec 2016, 09:01Still no response from Multi Choice!!!!! This proof again my statement!!! Poor service and terrible admin.
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Charles G's update05 Dec 2016, 09:01
Reviewer Update
Still no response from Multi Choice!!!!! This proof again my statement!!! Poor service and terrible admin.
CG
Charles G's updateReviewer Update
05 Dec 2016, 09:03Would appreciate a call to clear the matter
Still no response from Multi Choice!!!!! This proof again my statement!!! Poor service and terrible admin.
CG
Charles G's update05 Dec 2016, 09:03
Reviewer Update
Would appreciate a call to clear the matter
Still no response from Multi Choice!!!!! This proof again my statement!!! Poor service and terrible admin.
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Charles G's updateReviewer Update
05 Dec 2016, 09:05***
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Charles G's update05 Dec 2016, 09:05
Reviewer Update
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