1 reviews | Active since Apr 2014
Poor Account Management and Billing System
Pathetic service by DSTV South Africa, poor account management and billing. July 15 2022 i purchased a once off Compact Streaming Package as i was relocating. The Streaming package costed me R620.72 which i was allowed to stream only for 2weeks. I have been robed off my money to stream for two weeks with R620.72 i need my change.
In addition you made the once off streaming services i purchased a re-occurring service. I have been using compact for a very long time. Please remove re-occurring Streaming package and the Disney+ that you added in my account without my consent. A consultant by the name of Andile called from Support and promised to come back to me, but up-until today he is nowhere to be found. DSTV ZA PLEASE STOP ROBBING US OUR LITTLE HARD EARNED MONEY!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
