1 reviews | Active since Apr 2014
Poor Account Management and Billing System
Pathetic service by DSTV South Africa, poor account management and billing. July 15 2022 i purchased a once off Compact Streaming Package as i was relocating. The Streaming package costed me R620.72 which i was allowed to stream only for 2weeks. I have been robed off my money to stream for two weeks with R620.72 i need my change.
Beginning of August my streaming package was disconnected. To my surprise i was asked to pay R825 for normal Dstv compact i complained via the call center without a help. Now my account comprises of Normal Compact Dstv subscription + Disney+ Streaming Package + Showmax. I paid R429 for compact beginning of Sept now they say i owe R708.30 for services that i don't know of and the consultant Asendisiwe refused to cancel other services that were added into my account without my concert.
Please Dstv cancel a paid Streaming service+ Disney+,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
