Pooooorrrrrrrr service sies

Once again im complaining about poor service and useless consultants and team leaders. Im sitting with this problem since november everyone is giving me a different story. Dstv consultants has been so useless no one can help even the team leaders. I made this payment in november i send them proof of payment stil they never allocated it to my acc. They keep on sayin the gonna escalate it to billing department even the billing department is a bunch of useless people cos they phoned me once sayind they wil solve the problem.its been more than a month nw. My dish is been disconnected every 2nd day i must pay full monthly fees for this nonsens but i dont watch tv....what kinda nonsens is this, i got a ref nr from them saying the gonna call me they never called me,the consultants is lazy and one of the consultants said it by them selfs. How many times must i stil phone them?if i could give u u a 0rating ill make it -0 poor service sies😡😡😡😡😡😡😡