pooooor bad service

Good day.

I must say your service is the best hey, I have been holding for 30minutes to you call center.finally I go throu I ask to speak to one of the supervisor…wow what a joy”mam the supervisor said he cant spek to you he said I should give you this email address and you email him…..what a service! and she gave me wrong email adress:*** *** dont exist.

My Mom’S services are disconnected because she requested to migrate to the Lower package on the 27january and she was told she still have credit (call center agent she spoke to was Nolusindiso).Apparently she did not change my Mom s package as per her request,so she did not help her now her service are disconnected.

I called in to complain,answered by Masanda who could not even give me a number or email address for complains department.she also cannot her us,instead she is insisting that we must pay R450 to reconnect our service and also is not her problem because Nolusindiso did not help us.

Keep us the best joke service guys