1 reviews | Active since May 2016

16 Jan 2020, 12:17

Please u se live straming

In credit and DSTV wants to cut my service. The wors kind of service u can get please use live streaming

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2020, 19:51
Official
Dear Jan

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jan 2020, 21:01
Official
Dear Jan, 

On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. 

Kindly note, our records show that your account is in fact not in credit but owing R 53.00.
You currently have the Premium package with PVR functions which cost R904.00 monthly. Please bear in mind that your payment date is the 2nd of every month.

So as at your payment date, 2/1/2020 you had an amount of R 851 on your account and this is not sufficient to keep your services active till 1/2/2020.

Please make the payment of R 53.00 to avoid disconnection.

Should you need any further assistance regarding this matter, please do not hesitate to get in touch with us on the following platforms;

***
***

Kind regards, 
Dstv: Hello Peter Team

Best regards,