Please sort out your billing department

On the 20th I was billed 502 which I paid and there after on the 24th my connection was cutoff saying that i should now pay 587 again I paid the extra 85 because it's school holidays and the kids enjoy watching movies haibo on the 26th again the service was cut off saying now it has fine up to 602 I had to pay 15 extra again and the it's so sad when you get told that the reason that you have to pay extra it's because the company is unable to locate the payments and yet you add the notification of payment to their email address . I am really disappointed with multichoice and I feel like I have paid someone else's connection they need to get their story straight and stop inconveniencing clients like this I have lost airtime amounting to 120 for these 3 days as all the call were over 30min