PLEASE RECONNECT OUR ALREADY PAID FOR SERVICES

Dear DSTV

Last month we transferred the ownership of our DSTV account from my late father to my sister name. For ownership to be changed the DSTV services was disconnected for+- 2 weeks although the account was paid for in advance. After numerous times Ive phoned to get the services actived again, I was promised that we will be credited for the time the services was disconnected. My sister went to pay the account on the 25th May but her ID Number could not be found on the system so she paid the money using my late fathers ID number which led to the services being disconnected again. I phoned DSTV twice regarding the matter (spending over R60 worth of airtime) even sent proof of payment via email but still the services is cut.

The DSTV account is Currently in my sisters name Charnee Mc Donald ID no: 851 ********** 087

My Late father Leon Daniels ID no.: 530 ********** 081

Please help us regarding this matter please Hope to hear from you soonest possible.

My name is Joy Solomons Cell ********** 483