1 reviews | Active since Jun 2016
PLEASE PLEASE HELP
I wrote a review a week and a half ago regarding the terrible service, I was charged rediculous fees, and no one wanged to assist. It was then fixed. I then had to relink all services (Showmax etc). The consultant assisted me to ge a discount to below 900 per month however had to have a debit order in place. We did that, however the payment did not go off for some reason, so the consultant made a mistake. My service got disconenected 2 dqys later and again had to contact dstv, the consultant said they can see something went wrong and will investigate why, the amount outstanding was not correct as weel, I only have to pay the monthly fee of less than 900. No one got back to me and now I am disconnected AGAIN. PLEASE PLEASE PLEASE PLEASE PLEASE assist me with someone competent that will sort out this issue, I have to contact every 2nd day and no one investigate the problem and just leave it to disconnect and just connects every time I ask and add fees
