PLEASE now I am begging for someone to help

<p>I cannot believe it is so difficult to get hold of someone who can help I have been battling to sort out my problems since the 26/04/2016, everytime I ask for someone to call me no one does. HERE IS MY FREAKING PROBLEM. I suspended my DSTV on the 3rd April due to me moving properties. In my old property I had 2 decoders (extra view) I asked to cancel the decoder that was on primary and make the secondary decoder as the new primary in my new property. it was told to me that it was done and I need to pay to view the services. So initially my question was why do I need to pay no when my due date is the 4th and I actually pay it way before the due date on the 20th. I called again on the 3rd or 4th of May to connect the service and switch the priamry and secondary got home i nthe evening it wasnt active. and this would be due to me not paying. I called today no I have been told my account is in arrears of about R250.00 from where there hell is that bill. I havent watched DSTV since the ****** 4th of April. now the lady I spoke to said she is going to switch the primary and secondary coz it wasnt done clearly Now we get an error E32-4. WHAT THE HELL IS GOING ON WHY AM I BEEN BILLED FOR SOMETHING i HAD NO ACCESS TO NOR DID i USE IT? More so now its supposed to be on again and what am I now been billed again. CAN SOME ONE PLEASE FLIPPING CALL ME AND EXPLAIN WHY AM i IN ARREARS, WHY IS MY DECODER NOT WORKING NOW AND WHY WAS IT NOT WORKING SINCE THE 3RD OF MAY</p>