AD
Ashley D
1 reviews | Active since Apr 2015
16 Apr 2015, 15:29
Please Multichoice, have a heart!
As a so called \valued customer"and subscriber to the DSTV product I feel more than a little aggrieved at paying more for less. I refer particularly to the new policy of 'live streaming' only being made available to Premium subscribers WITH a PVR!!! Yet this service provider has no problem increasing subscription fees by above inflation increments! I have been watching sport (almost) live for quite some time on my iPad and have not one"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Apr 2015, 16:39Hello Sanyati59,
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns and suggestions to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns and suggestions to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply16 Apr 2015, 16:39
Official
Hello Sanyati59,
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns and suggestions to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have escalated your concerns and suggestions to the relevant department for consideration.
Your support, and that of all our customers, is important to us.
Regards
Rupert