cH
chris H

1 reviews | Active since May 2012

17 May 2017, 15:31

PLEASE HELP ME

<p>Seems like this is the only way I can make contact with dstv.</p> <p>PLEASE WHEN WILL MY DEBIT ORDER BE SORTED OUT.</p> <p>I am tired hearing the same thing over and over SOMEONE WILL PHONE YOU</p> <p>YOUR QUERY HAS BEEN ESCALATED AND ESCALATED</p> <p> </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 May 2017, 16:08
Official

Dear Chris

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2017, 13:00
Official

Dear Chris

Thank you for bringing this matter to our attention.

Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.

As discussed, we have referred your query to our Price Lock \ finance team for urgent investigation and further assistance.

As soon as we have feedback, we will be in touch.

Kind regards

Lebogang

Best regards,

cH
chris H's update24 May 2017, 12:16
Reviewer Update

On the 18 of May I was assured that dstv does not give sub standard service to it's customers and that SOMEBODY will call me back from the price lock office will phone me back Urgently

Well it's now the 24 of May and my service has been cut AND STILL NO CALL

YOUR SERVICE IS PATHETIC