NR
Nivashni R

1 reviews | Active since Mar 2021

10 Mar 2021, 12:01

Please have the package downgraded to the R29 package as of the end of March 2021.

I tried to call them several times to downgrade my package and there has been no reply. I need my package downgraded as of the end of March 2021

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Mar 2021, 12:15
Official
Hi Nivashni, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NR
Nivashni R's update10 Mar 2021, 12:20
Reviewer Update
I would like a response as soon as possible. I have already paid the March subscription for the existing package. The April debit order should be for R29.00 for the downgraded package
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Nivashni R's update11 Mar 2021, 09:18
Reviewer Update
Sorry, i have changed my mind, I no longer want to downgrade. Please could you cancel my subscription with immediate effect.
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Nivashni R's update12 Mar 2021, 09:29
Reviewer Update
I am still awaiting your reply with regards to cancelling my subscription altogether. I dont want DSTV at all anymore
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Nivashni R's update18 Mar 2021, 15:53
Reviewer Update

Still no reply. Disgusting service