LM
LUCKY M

1 reviews | Active since Jan 2015

31 Jul 2017, 10:07

Please fix my accout

<p>Good day all CASE NUMBER: ********** </p> <p>Please is been days i haven't got a respond from you and now i have obtain proof of two payment from the bank that indeed you debited my accounts on 02.05.2017 and the one i arranged on 11.05.2017 but still you fail to comply.Please find attached my bank statement again.I am sending this statement for the last time.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jul 2017, 11:08
Official

Dear Lucky

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2017, 16:20
Official

Dear Lucky

Upon checking your account we can verify that the payment of R1591.15 does reflect on your account. The payment in question is the payment of R 390.00 dated 02-06-2017 that payment was also reversed and it is not reflecting on the statement you have sent.

Kindly forward us a statement reflecting dates till end of June to *** you will received a case reference number.

Please reply with the case number privately so we can trace it.

We await your response.

Regards

Elna

Best regards,