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zakhele N

1 reviews | Active since Nov 2013

11 Nov 2019, 13:16

Please come back to fetch the Dstv Explorer that was delivered **********ly without my approval

Good day,

I am an existing dstv customer and my ID number is ***.

I made an inquiry for DSTV price Lock with Dikeledi and she took my details down and advised to call the next day to conclude since i wanted an extra dstv explorer for the other room. She phone me on Friday and i advised her not continue with the application and when I cam to work today I was advised that there is a delivery in the mail room and but no one contact me to sign for it from the courier company they just left it there. I kindly request for someone to arrange for a collection as I am not happy on how the dstv explorer was delivered as i had not given a go head with the application in the first place.

I'm extremely disappointed with the service provided by DSTV it's UNPROFESSIONAL!

Regards, Zakhele

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 11:47
Official
Dear Zakhele, 


We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards, 
Dstv: Hello Peter Team