WR
Westley R
1 reviews | Active since Jul 2011
03 Feb 2015, 11:28
Please cancel the contract
Dear Multichoice<br> <br> I signed up for the Explora package at R799.00 per month and this morning was charged R1050.00, i did not sign up for this, you are in breach of your contract and it is in void. Please cancel with immediate effect and refund the money, i have disconnected the explora and left it on my door step for you to collect, best you hurry before it rains or someone takes it.. as that would not be my fault as i did not have a valid contract with you. For proof please listen to your recordings.<br> <br> Kind Regards,<br> Westley
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
03 Feb 2015, 18:32Hello Westleyvr,
Tried calling you with no answer.
We are investigating the matter so we can have it resolved without you having to cancel the services.
We are here for your support, let us know when is the convenient time to contact you.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Palesa.
Tried calling you with no answer.
We are investigating the matter so we can have it resolved without you having to cancel the services.
We are here for your support, let us know when is the convenient time to contact you.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Palesa.
Best regards,
DStv (MultiChoice)'s reply03 Feb 2015, 18:32
Official
Hello Westleyvr,
Tried calling you with no answer.
We are investigating the matter so we can have it resolved without you having to cancel the services.
We are here for your support, let us know when is the convenient time to contact you.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Palesa.
Tried calling you with no answer.
We are investigating the matter so we can have it resolved without you having to cancel the services.
We are here for your support, let us know when is the convenient time to contact you.
Please see below our other touch points:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
***
Warm Regards
Palesa.
Best regards,
