WS
Wayne S

1 reviews | Active since Nov 2024

12 Nov 2024, 09:02

Please assist asap

What is this dpp decoder payment plan appearing on my credit profile, and affecting my credit score. I am on a month to month contract and have never missed a payment which comes off my account by debit order. Am I missing something.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Nov 2024, 09:14
Official
Hi Wayne.

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team

WS
Wayne S's update12 Nov 2024, 11:38
Reviewer Update
I don't want any nonsense reflecting on my credit profile I now it's the insurance on my decoders but remove it from credit profile as soon as possible
WS
Wayne S's update12 Nov 2024, 13:18
Reviewer Update
Ok I understand