PR
Percy R

1 reviews | Active since Oct 2018

28 Jan 2025, 08:45

Pep can't provide voucher reprint

I bought a DSTV decoder that come with installation and had the slip in my car of which the car was broken into and all stuff ******. Now the store cant even do a reprint or provide a new voucher for me. Yet I paid for installation pep is really giving bad name to DSTV multichoice. Never buy your decoder at PEP and call centre is rude and not helpful. I feel like DSTV should help with this matter as it is giving bad name to the brand.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jan 2025, 08:54
Official
Hi Percy, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
PR
Percy R's update28 Jan 2025, 10:12
Reviewer Update
I just need a voucher number so I can install my decoder please help with this matter
PR
Percy R's update06 Feb 2025, 11:00
Reviewer Update
Still today I am not getting any response. Multichoice really care less about clients and I have been paying for a decoder that I cant even watch