PEOPLE NOT DOING WHAT THEY GET PAID FOR!!!!!!!!!!!!!!

<p>I canceled my subscription at the begining of June as we got a explorer with my husbands psubscription - Unfortunatley i had already paid my subscription for June i paid at Ackermans an amount of R742 so i call Multichoice in the last week of june to request a refund i was then told i would receive the refund within 3-4 working days - i called again and spoke to Karl Mackay who said they cannot do the refund as there are no supproting documents, so the first consultant i spoke to failed to tell me that i need to send them supporting documents!!!! so then by that time i had already emptied my purse and threw all the uneccesary slips and stuff out the only proof i had was on my bank statement as i swiped the R742 with my card - so i send that through to Karl with a copy of my ID and he says its fine he will send it for approval i never heard anything and decided to follow up yesterday and was told i was a debit order client so it wasnt even necessary for my documents as they can see everything on their system and the refund will be processed - still nothing so i call today and the consultant advises me that it wasnt captured and she will capture it and send it for approval i say fine. I decide that i have messed around enough and want this matter sorted out today still,so i call back and am told the refund of a lousy 423 was rejected because they dont want to accept my bank statement as proof payment i must go to ackermans to request another slip and send it to them so Ackermans has a million customers a day how the devil do they print a slip for 26 June, i was told that they can see the R742 reflecting on my account so now my bank statement which reflects ackermans R742 is not good enough shame you probably think that if you mess me around all the time i will give up and you will keep my money .... shame i want my refund to be processed today still i am NOT going to Ackermans to request slips i have never heard such BULL in my life....I want my money and i will not back down - you used to ripping people off well not this time around you guys are a bunch of *****\......i want my money TODAY!!!!!!!!!!!!!!!!!!!! I DONT WANT TO HEAR ANYTHING OF GOING TO ACKERMNANS TO GET A SLIP MY BANK STATMENT IS GOOD ENOUGH ITS EXCATLY THE SAME AMOUNT AND IT HAS BEEN CONFIRMED THAT THE AMOUNT I PAID IS THE AMOUNT REFLECTING ON YOUR SYSTEMS</p>