Pensioners discount, waste of time

Trying to ascertain if I am illegible for a +65 pensioners discount it is a trying and exhausting experience. Multichoice website seemed to have no refence to it, I am computer literate so I know how to navigate Phone the call centre sand told I can only do it via the app. No reference that i could see. I phoned again, told it could be done via the rewards section. again no reference to the pensioners discount. Another phone call and told I was misinformed and needed to appear in person to my nearest DSTV office which is in Pietermaritzburg. I live in Howick, despite the technological age we live in with internet I have to appear in person & I am a pensioner, really !!!! First of all I am not even sure if your call centre people are advising me correctly. Second I cant be bothered to drive to your offices on that treacherous road and stand in a queue. I am seriously on the brink of cancelling my DSTV subscription. With this latest escapade I think I will, there other so many options out there. And for those over 65 wanting to know about pensioners discount be prepared for wasted phone calls & people unsure of the products they are selling.