Pensioner ************** Alert !

In Feb I accepted via phone the Interner/Fibre promotion and duly went thru the vetting process. The initial set up was explained and to expect delivery of the router within 3/4 working days. No delivery after 2 weeks. Called to query, without clear response. Eventually went into walk in centre in Randburg where assistant entered all my details, but said she couldn't conclude the application due to glitch in the system, but assured that the fibre/internet division would contact me to confirm - no-one did. 19 x emails to date sent to DSTV (cust Ref ***). Response from DSTV 29th July stated "Your sale has been voided due to system being unable to create a successful sales order". 1 x competent agent called to explain that my application was declined due to DSTV refusing applications to Pensioners due to no credit record to conclude a credit rating. He explained that 'the division' within DSTV is currently addressing the issue with the web developer to remove the clause which would probably take a few days - needless to say ... 2 months, no response. The fact that I had had an account with DSTV for over 10 years paid via debit order with no defaults whatsoever, I find this Pensioners ruling blantant and discrimatory! Nowhere in your 5 page T's & C's does it make mention of this clause, therefore will be referring this to the Office of Consumer Affairs/Unfair Business Practices