pending upgrade

Item: DStv (MultiChoice)
Rating: 1
Author: Charmaine Z

i upgraded my dstv package then immediately after paid in the difference but now my dstv package just says pending upgrade.if i knew it would take this long then i wouldnt have done it at all

Helpful (0)

Replies (4)

DStv (MultiChoice)'s replyOfficial

07 Sept 2020, 18:55

Hi Charmaine,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply07 Sept 2020, 18:55

Official

Hi Charmaine,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Charmaine Z's updateReviewer Update

07 Sept 2020, 19:00

thank you i have received a call and it was fixed

Charmaine Z's update07 Sept 2020, 19:00

Reviewer Update

thank you i have received a call and it was fixed

DStv (MultiChoice)'s replyOfficial

07 Sept 2020, 19:01

Hi Charmaine,

Kindly note that as per our telephone conversation, your services has been upgraded to DStv Access.

Kind Regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply07 Sept 2020, 19:01

Official

Hi Charmaine,

Kindly note that as per our telephone conversation, your services has been upgraded to DStv Access.

Kind Regards,
DStv: Hello Peter Team

Best regards,

Charmaine Z's updateReviewer Update

08 Sept 2020, 00:07

yes thank you its working

Charmaine Z's update08 Sept 2020, 00:07

Reviewer Update

yes thank you its working