CG
Christopher G
1 reviews | Active since May 2016
03 Feb 2021, 18:50
Penalty charges a total rip -offs
The agreement known to me was on the 3rd of every month, my account is due and I may expect my dish to go off. Now no more, Multichoice can now self-adjust their dates of payments. On the 2nd February 2021 my account was billed as late payment. i am not happy for such a *******. They should reverse the penalty. It is unfair! It is the second time these happens. Can Someone pop-up or pop-out of their window to address this?
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Feb 2021, 19:02Hi Chris Ngoako Gaffane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Feb 2021, 19:02
Official
Hi Chris Ngoako Gaffane,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
CG
Christopher G's updateReviewer Update
05 Feb 2021, 09:37Thank you hello peter: I am happy that Multi-choice contacted me yesterday morning just after my complain and it was indeed resolved. The consultant was the most friendly, firm and passionate throughout the call. And channeled me to do more by introducing other products that caught my interest. Through Hello Peter services , we are proud as customers that there is indeed a guardian in the business. I wish all business institution could make use of your service, as it is worth spending. To those institutions who couldn't reply to their clients, shame on them. They are who they are because of their customers. We know them and see them. They are a shame to business environment!
CG
Christopher G's update05 Feb 2021, 09:37
Reviewer Update
Thank you hello peter: I am happy that Multi-choice contacted me yesterday morning just after my complain and it was indeed resolved. The consultant was the most friendly, firm and passionate throughout the call. And channeled me to do more by introducing other products that caught my interest. Through Hello Peter services , we are proud as customers that there is indeed a guardian in the business. I wish all business institution could make use of your service, as it is worth spending. To those institutions who couldn't reply to their clients, shame on them. They are who they are because of their customers. We know them and see them. They are a shame to business environment!