PE Call center staff (Disgrace service) & My connection

I cannot be any hurt than I am and disappointed with DSTV service and employees. I am a pregnant women close going on Maternity leave on the 28th of January. I bought a décor that came with one month free subscription on the 5th of Jan 2023 for compact but I have never had the time to enjoy it.

At first i spoke to Anthea who was able to assist me then it was opened. Yesterday the channels were closed and I received a msg that I must pay 451.32 how is it possible for me to get the service for 15days instead of 1month?I am really frustrated with the team from PE.

When I called the contacted center I spoke with Khuselwa who had no patience and was then referred to a supervisor that was not ready to listen to me shouting and arrogant Aphiwe who refused to assist me and advised Nolubabalo will call me of which she hasn't called back.

I spent 45min of my time and airtime with arrogant self centered staff that don't care about us as customers it is my deepest regret that I joined DSTV indeed my service to be reconnected