HP
Hein Prinsloo-Curson

1 reviews | Active since Jul 2009

04 Jul 2017, 17:00

Payments of R4500 not Reflecting

<p>Since April I have issues with Multichoice, and spoke to numerous people. No one can find my payments that I have made. So I lost R2200. Even though I have sent all the proof of payment. In an attempt to just clear my name, I braught the account up to date on 3 July with the details provided by Multichoice. Today 4 July, I did a follow up to see if the funds have been transfered, just to find that they have not received any. It is a never ending losing battle with multichoice, and I will no longer stand for this. I want my account sorted out as a matter of urgency, before seeking legal action. I have all the proof that I have paid and sent it to multichoice numerously....but without avail. No one phones me back and no one actually attends to my querie. This is my second attempt on hello peter, but seems that multichoice does not actually care about their bad reputation and pathetic service. </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2017, 17:34
Official

Dear Hein

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team