Payments not allocated causing continuous account suspensions

<p>I pay my account monthly normally via EFT and I am getting the run-around that my payment has not been allocated. I have sent proof of payments multiple times and they keep saying my case has been escalated. Thus far my subscribtion has been suspended over 4 times. I constantly need to call in just to watch the DSTV that I have paid for. No one helps me beyond this so called escalated case number and my charges keep rising via reconnection fees. This is getting too much, I have wasted airtime on people that can't help me. The fees keep going up, but the service keeps going down.</p> <p>Shame on you Multichoice!</p>