Payments being reversed and not updated

On the 1st of December i got a call from my father (MW Makgate)who told me that his account has been disconnected, thats when i realised i paid money into my account that was meant for his account as mine is being paid via debit order. I then called DSTV and asked them to transfer the R330.00 to the correct account and thye told me about a journal that they did. They never told me about any proof of payment. on the 6th Dec i called again after the account was disconnected despite the reconnection fee i paid. then I called again and spoke to Sandile Mchunu who requested the proof of payment that i sent and said the problem is resolved. on the 31st Dec i spoke to Busisiwe Sulelo who said she will call me back before 15:00 as soon as its resolved with finance department which she never called. Today the 5th Jan i spoke to Cynthia morotolo who said she will resolve it and i'm still waiting.<br> <br> i strongly feel this is poor service and very pathetic of DSTV not notifying us of the funds that they keep reversing backwards and forwards without my consent. <br> <br> DSTV call centre staff is *********** and we lose a lot of money call this call centre that doesn't have the decency of calling back w