PAYMENTS ARE MADE BUT COMPANY REFUSES TO RECONNECT

dstv was disconnected the 27th. it was paid but wasnt connected. then i was asked proof of payment from lerato chamane. it was connected for a week only . 8th of april i was told by an agent to sent proof of payment again to unallocatedescal@ [URL Removed] and an email of recognition was sent immediately yet dstv was still disconnected. then i called again and was told by princess mbatha and to send proof of payment of R550 on 29/03/16 and he did not help. he just wasted my airtime dstv was still not reconnected. 8th april i spoke to mpho sibeko told him that we made a @nd payment of R450 with a mall error in our reference number and asked him to correct the error gave all the necessary details to correct it but all he did was waste my airtime by staying quiet for long periods of time. and still our dstv was diconnected. we spoke to two agents today 10/04/2016 busisiwe zwane and bahle mlambo. sent proof of payment went through th same procedure as with all the others yet the dstc is still disconnected .this is by far the worst exprience of dstv. i am going to leave dstv and find a better service and I WILL SPEAK TO WHO EVER I COME ACROSS ABOUT THE HORRIBLE SERVICE!!!