Payment request

Item: DStv (MultiChoice)
Rating: 1
Author: Rudzani M

I made an over payment of R4010 instead of R410, I've been calling Multichoice for Assistance for the past 2weeks. All the agents keeps telling me the same thing that its gona be processed in the next 48 hours. This is really unacceptable.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

17 Nov 2020, 13:41

Hi Rudzani,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply17 Nov 2020, 13:41

Official

Hi Rudzani,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Rudzani M's updateReviewer Update

18 Nov 2020, 16:09

Thank you soo much. Hopefully it wont take longer than that.

Rudzani M's update18 Nov 2020, 16:09

Reviewer Update

Thank you soo much. Hopefully it wont take longer than that.

Rudzani M's updateReviewer Update

20 Nov 2020, 11:55

I am very happy with the service I got from Edward he really deserves recognition for the effort he put to ensure my incident was attended to. He really understands customer care and satisfaction. He puts the client first and ensured that I was satisfied. I am really happy with the service he gave me

Rudzani M's update20 Nov 2020, 11:55

Reviewer Update