Payment not reflecting on time

<p>I made a payment via Payu which I said to reflect within minutes of payment. It's been 2 days now and I'm still not reconnected. Payu doesn't have a formal invoice which they can furnish me with in order to send to DSTV as proof of payment. Bear in mind that this payment hasn't reflected on my bank statement either, however Payu has confirmed that the payment was successful.</p> <p>None of the service consultants don't know what needs to be done, and therefore do not give feedback but instead ignore correspondence. </p>