AB
Antonio B
1 reviews | Active since Apr 2010
27 Jun 2022, 13:22
PAYMENT NOT REFLECTED
On 22 June, I tried to pay for my DStv subscription with my credit card (as I have done for many years now). This time DStv Multichoice did not accept my payment. I decided to pay via EFT. I used my account number as a payment reference, as requested Yet, my account still indicates no payment. Why?????
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Jun 2022, 14:33Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Jun 2022, 14:33
Official
Hi ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AB
Antonio B's updateReviewer Update
01 Jul 2022, 17:54 This is the IDIOTIC RESPONSE that I received from Multichoice DStv:
“For future reference, please remember to use your account number as reference so that payment can reflect immediately in your account. "
Dear TTT at Multichoice,
That ["use my account number as reference"] is EXACTLY what I did.
I have been a Multichoice DStv client for over 15 years. I think by now I know what to do when paying my account.
PLEASE DO NOT ASSUME THAT WE ARE ALL IDIOTS.
“For future reference, please remember to use your account number as reference so that payment can reflect immediately in your account. "
Dear TTT at Multichoice,
That ["use my account number as reference"] is EXACTLY what I did.
I have been a Multichoice DStv client for over 15 years. I think by now I know what to do when paying my account.
PLEASE DO NOT ASSUME THAT WE ARE ALL IDIOTS.
AB
Antonio B's update01 Jul 2022, 17:54
Reviewer Update
This is the IDIOTIC RESPONSE that I received from Multichoice DStv:
“For future reference, please remember to use your account number as reference so that payment can reflect immediately in your account. "
Dear TTT at Multichoice,
That ["use my account number as reference"] is EXACTLY what I did.
I have been a Multichoice DStv client for over 15 years. I think by now I know what to do when paying my account.
PLEASE DO NOT ASSUME THAT WE ARE ALL IDIOTS.
“For future reference, please remember to use your account number as reference so that payment can reflect immediately in your account. "
Dear TTT at Multichoice,
That ["use my account number as reference"] is EXACTLY what I did.
I have been a Multichoice DStv client for over 15 years. I think by now I know what to do when paying my account.
PLEASE DO NOT ASSUME THAT WE ARE ALL IDIOTS.