YM
Yvonne M
1 reviews | Active since May 2015
30 Sept 2017, 20:34
Payment not credited
Good day I made a payment on the 25 th of September 2017 sent an email and attached my proof of payment and was given a reference number ********** and that the amount will be allocated to the account. To my surprise I received an sms stating the the account is overdue. Can you please assist.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Oct 2017, 08:22Dear Yvonne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Oct 2017, 08:22
Official
Dear Yvonne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Oct 2017, 11:34Good day Yvonne
It was not possible to get hold of you today and discuss your query telephonically.
Our records show that the payment has been allocated today into your DStv account and the service is active.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 Oct 2017, 11:34
Official
Good day Yvonne
It was not possible to get hold of you today and discuss your query telephonically.
Our records show that the payment has been allocated today into your DStv account and the service is active.
Thank you for taking the time to contact us.
Kind regards
Dinah
Best regards,