Payment not Allocated

8 Times disconnected since the Text Link to payments failed to load - a manual payment was done - and send 3 times to accounts department - every time reverse and connect and apologies that accounts needs to allocate - there is no one at accounts - or the staff is *********** to do their job - now receive bill for the next month whiles the previous month is still in a mess. No response besides facebook messenger...no contact with accounts department - no direct mail service to or anyone who you can deal directly with . I'm so done with this over prized repeat service - I will gladly pay R147 vir Netflix everymonth!